We take care in securing, purchasing and managing the school’s domain name, required by the institutions to implement KIDStory on their premises. We customise the domain name management depending on each institution’s need.

At KIDStory, security is our mantra and we take it at heart. We guarantee the security of personal data and all information uploaded through TSL technology which encrypts data every time a user connects to the system. We abide to all security standards and data protection policies as per the GDPR.

All data is securely stored on powerful, persistent and high performance servers ensuring low latency and high throughput. We use a professional and reliable email service, guaranteeing email delivery for high volume senders with an extra level of diligence to ensure the institution maintains a positive reputation.

We assist schools in the setup of KIDStory in their institutions and provide them with user-friendly guidance for migrating existing data into KIDStory. We bulk upload all the data in KIDStory to avoid any overhead and get schools up and running with KIDStory in just a few days.

We provide hands-on experience through short and simple trainings as well as a user-friendly guideline. Over and above this, the system has readily available help on each and every screen to easily navigate users on-the-go.

Always available, we provide email or over-the-phone support to staffs and parents. We are continuously designing resources to respond to clients’ needs as we believe that coaching is key in the adoption of KIDStory.

We plan new releases of the system every three months with valuable new features. The student portal is our next implementation to allow seamless communication between the teachers, secondary school students and parents.